Contact Customer Support
Contact Customer Support to obtain specimen transportation kit boxes, pre-printed shipping materials and pathology guidelines for preparation of samples. Kit boxes arrive within 2 to 3 business days.
Step 2
Online ordering
Online ordering of the Oncotype DX® test on the Exact Sciences UK Portal
The UK Portal provides users with many advantages:De-identification of patient information
Improved estimated report date
Simplified multiple-primaries process
Streamlined communication with your pathology
Fewer fields to complete manually
Contact Customer Support ateuropeansupport@exactsciences.com if you did not receive your activation email or would like to signup for an online ordering account.
Go to
online.genomichealth.co.uk and login with your new credentials to place order or read reports online.
The UK Portal provides users with many advantages:
Contact Customer Support at
Step 3
Prepare the specimen for submission
Detailed pathology instructions are provided with the specimen box. While the Exact Sciences laboratory can accept tumour blocks and unstained slides, blocks are preferred due to the frequent requirement of manual microdissection of the specimen consistent with clinical trial experience.
Step 4
Ship the specimen
Ship the specimen in the specimen kit box to our centralised laboratory in Redwood City, California, using the pre-printed FedEx Air Waybill and Commercial Invoice. Exact Sciences covers the shipping charges using FedEx. Use FedEx online to arrange sample pick up, if you do not have a FedEx account please contact customer support for login details.
Step 5
Results within 7 to 10 calendar days
Receive results within 7 to 10 calendar days of receipt of the specimen (provided that all information required has been included on the online order). Results are returned via secure online access to the ordering physician.
Order Oncotype DX®
New customers: Contact
Get in touch
Have questions about Oncotype DX®?
